U

Visitor

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1 Message

Saturday, September 25th, 2021 6:51 AM

Closed

New touchscreen needed

Please advise regarding obtaining a new touchscreen for alarm system. 

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Official Employee

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800 Messages

4 years ago

Hi @user_47e18c and thank you for taking the time to reach out! Is there an issue with the current touchscreen? If so, what trouble is it having? And do you happen to own the touchscreen or is yours an rented version? 

Visitor

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3 Messages

4 years ago

You sent me a letter stating that I need to contact you so you can send me a new Touchscreen Power Adapter.

So do it now.

Visitor

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3 Messages

4 years ago

I own everything all my security system equipment.

Visitor

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3 Messages

4 years ago

Anyone there Mr. artificial intelligence?

Official Employee

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1.8K Messages

@user_e7c4b2, if we need to send you new equipment or a power adaptor, please send a DM so we can take a closer look at your equipment and send it if possible. Send your name and service address to "Xfinity Support" using the icon on the top of the page.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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