Visitor

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1 Message

Sunday, July 12th, 2026 8:07 PM

New Modem Update

Hi, I heard that you guys send a notification to send a new updated modem that makes the internet go faster. Would you please call me so we can get that new modem shipped and the old one returned ? 

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Official Employee

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1.3K Messages

1 hour ago

Hello user_m7xjw7 👋 I appreciate you joining us in our forums for help 👍 We can't reach out to you over the phone through this channel, but above all we always want to make sure you're getting the most updated internet services we have along with the equipment! Do you happen to know what model of Xfinity modem you currently have in your home?

Expert

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119.3K Messages

45 minutes ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section. 

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