Skip to main content

    Support

    Offers

md517's profile
md517
Expressive Exchange
Conversation Starter
Conversationalist

Contributor

 • 

25 Messages

Sunday, December 26th, 2021 4:22 PM

Closed

New adapter

What happens if I don’t use the new power adapter for my touchscreen?  The new one is bigger than the old one and won’t fit into my outlet because it gets in the way of my other plugs. 

Question

 • 

Updated 

3 years ago

233

2

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

BruceW

Gold Problem Solver

 • 

26.4K Messages

3 years ago

https://www.xfinity.com/support/articles/touchscreen-power-adapter-replacement says:

Without the replacement adapter, your system will be unable to provide professional monitoring services during WiFi or power outages.

2

0

md517

Contributor

 • 

25 Messages

@BruceW so nothing changes. I don’t think it ever did work during a power outage. 

3 years ago

0

spacecadet57

Contributor

 • 

303 Messages

If you don't replace it you won't have cellular backup if your WIFI goes out.

3 years ago

0

forum icon

New to the Community?

Start Here