md517's profile

Contributor

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25 Messages

Sun, Dec 26, 2021 4:22 PM

Closed

New adapter

What happens if I don’t use the new power adapter for my touchscreen?  The new one is bigger than the old one and won’t fit into my outlet because it gets in the way of my other plugs. 

BruceW

Gold Problem Solver

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24K Messages

9 m ago

https://www.xfinity.com/support/articles/touchscreen-power-adapter-replacement says:

Without the replacement adapter, your system will be unable to provide professional monitoring services during WiFi or power outages.

md517

Contributor

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25 Messages

@BruceW so nothing changes. I don’t think it ever did work during a power outage. 

spacecadet57

Contributor

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303 Messages

If you don't replace it you won't have cellular backup if your WIFI goes out.

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