U

Saturday, November 2nd, 2024 2:49 PM

Need tech support

Have tried several times to reach An agent . Have called and still no luck. I need a signal sent to my back camera which requires talking to someone.

Official Employee

 • 

931 Messages

1 month ago

Hey there, user_3sdslh! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am sorry to hear about the troubles with your Xfinity Home camera. Are you still having troubles? Have you attempted to send a reset signal via the Xfinity App? There are some great troubleshooting steps here. Please let us know if you have any other questions/concerns, or still having troubles after the refresh. 

 

forum icon

New to the Community?

Start Here