Contributor
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103 Messages
My window sensor battery is dead
I need to replace the battery in a window sensor. When I called about it, I was told that I would get a new battery in about a week. It's been 2 weeks now, so obviously this isn't happening. What is the size and type of battery for that sensor and how do I open it to replace it?
Thanks
CCTimothyA
Problem Solver
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785 Messages
2 years ago
@Mike_AG I am sorry to hear that you are unable to send us a peer to peer message and that you have not received the batteries. Most of our door/window sensors use a CR2450 battery
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Mike_AG
Contributor
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103 Messages
2 years ago
It looks like I have to take the sensor off the frame of my window to change the battery. How do I do that easily without tearing a hole in my frame? I've already tried just pulling gently and it simply won't move without tearing
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