No, we do not currently offer a medic alert service.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
I'm sorry we don't offer the medic alert feature you're looking for.
Comcast does offer some options though when it comes to Accessability. We have an Accessability Center of Excellence that may be able to help in certain circumstances. They can be reached at 1-855-270-0379 or by using our accessible chat service.
In some areas, we also offer Siren Repeaters - beyond making the alarm louder, these devices also offer a strobe light to indicate that the alarm is sounding.
If you don't have our latest Touchscreen, or would like to inquire about the Siren Repater, the Accessability Center of Excellence can help!
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
they should for as much money we pay there a lot elderly and people with disability i like me i disability with cerebral palsy along with major heart issue s witch i was born with too med serivce s should with this service every other security services come with med service s i am also speech impairment from the cerebral palsy it makes hard for 911 to understand me and have xfinity home as well that why i have it so could be able push buttnon for help for medcial or ploilce or fire but it seem like your system dont offer much for as for high price a much you really need to come up to ADA forpeople with disability and the elderly make the system more Accessibility like more bigger touch srceene flash strobe light that plug in so alarm goes off for people that hard of hearing and deaf stuff try to make more ADA friendly i am also prrfound deaf do from cerebral parsly
Responses
ComcastBecker
Official Employee
•
406 Messages
6 m ago
Hi dondi2!
No, we do not currently offer a medic alert service.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0
ComcastBecker
Official Employee
•
406 Messages
6 m ago
dan9055 -
I'm sorry we don't offer the medic alert feature you're looking for.
Comcast does offer some options though when it comes to Accessability. We have an Accessability Center of Excellence that may be able to help in certain circumstances. They can be reached at 1-855-270-0379 or by using our accessible chat service.
Xfinity Home does offer some Accessability features. For example, we offer Voice guidance on our newest touchscren model. More information on that here: https://www.xfinity.com/support/articles/voice-guidance-touchscreen
In some areas, we also offer Siren Repeaters - beyond making the alarm louder, these devices also offer a strobe light to indicate that the alarm is sounding.
If you don't have our latest Touchscreen, or would like to inquire about the Siren Repater, the Accessability Center of Excellence can help!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0
dan9055
Contributor
•
79 Messages
6 m ago
they should for as much money we pay there a lot elderly and people with disability i like me i disability with cerebral palsy along with major heart issue s witch i was born with too med serivce s should with this service every other security services come with med service s i am also speech impairment from the cerebral palsy it makes hard for 911 to understand me and have xfinity home as well that why i have it so could be able push buttnon for help for medcial or ploilce or fire but it seem like your system dont offer much for as for high price a much you really need to come up to ADA forpeople with disability and the elderly make the system more Accessibility like more bigger touch srceene flash strobe light that plug in so alarm goes off for people that hard of hearing and deaf stuff try to make more ADA friendly i am also prrfound deaf do from cerebral parsly
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