Visitor
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1 Message
Jammed or interference
Twice in the middle of the night I got "Touchscreen was jammed" error that is followed up in about 10 - 30 minutes with a "Signal Interference Resolved".
During this 10 - 30 minute time I cannot arm or disarm the alarm.
What can cause this sudden onset of interference?
CCRose1
Contributor
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242 Messages
2 years ago
Hello, @user_1efc7e . Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3BPXYfb
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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