Visitor
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1 Message
Internet
My internet isn't giving me a password to set up for my camera outside and it says that my Wi-Fi is unsecure and I'm also having problems when I call in my phone number and my street address is not coming up on. You guys is computers
XfinityDemetrise
Official Employee
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586 Messages
1 month ago
Hi there @user_656sph Thank you so much for reaching out!
It seems you may be experiencing issues with your internet connection and Wi-Fi security. First, ensure your touchscreen is connected to the internet, as a stable connection is necessary for setup. If your Wi-Fi is marked as unsecure, consider updating your network settings. For the phone number and address issue, verify that your mobile device is connected to the internet, as this can affect retrieving information. If problems persist, you may need to contact Xfinity support for further assistance.
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