4 Messages
I'll be moving in two weeks, Xfinity has assigned me a new phone number but I cannot find it anywhere within my account
Greetings,
it would help me to know what my new phone number will be. While setting up the "Moving to New Address" on line the new number was shown to me and I foolishly assumed I'd be able to look that number up later if needed. Is there a path forward from here?
my acc number for the new address : [Edited: "Personal Information"]
thank you~
EG
Expert
•
111K Messages
1 year ago
The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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997 Messages
1 year ago
Good afternoon @user_r3zr22. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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