eugeneComcast's profile

Visitor

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2 Messages

Tuesday, April 6th, 2021 4:41 PM

Closed

If I moved and left my existing home devices in place, would parts of it work locally for new owners without a xfinity home account?

My system currently includes:

  • leased xfinity controller
  • existing home security system with motion sensors and door alarms
  • xfinity window alarms
  • xfinity thermostat controllers
  • xfinity glass break alarm

We are selling our home and dont plan to have xfinity home at new home, so I was thinking I would leave a functioning system behind for new owners.

Official Employee

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2.3K Messages

4 years ago

Hello, @eugeneComcast! Thank you for reaching out to our Community Forums. You ask a great question! The Xfinity Home equipment will not function without an active Xfinity Home Security account. The new home owners will be able to use existing equipment, however a technician would need to be dispatched to have everything linked to their account. Any leased Comcast equipment under your account, will need to be returned so you are not charged.  

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