1 Message
Icamera2 not connecting
I purchased 2 new Icamera2's to replace 2 older model Xfinity cameras because the cord fell apart on one camera (Cameras have been installed since 2014). I cannot connect either of these cameras. I have tried using the Y connector that came with the cameras directly to the router, I have tried connecting through touchscreen, I have tried connecting wifi only. I have rebooted the router, I have rebooted the touchscreen. I can't add these cameras through my app because the cameras are not listed to be added I have even gone on YouTube to see if I can get some help. Nothing. I am at my wits end and just want my cameras to work. I have called before about getting updated cameras but the person on the phone was not helpful.
XfinityTony
Official Employee
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1K Messages
8 months ago
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