Frequent Visitor
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7 Messages
how can i bulk download my video or make videos hours long as i only see option to make 3minute tops
the xfinity clips are in 3minute intervuals if i wanted to download a whole day id spend half the day clicking download. isnt there a better way i can backup everything from my 24;7 camera or mirror what the camera sees or cloud so i can keep the video stored on my computer or upload it to my google storage
Responses
Accepted Solution
ComcastBecker
Official Employee
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407 Messages
2 y ago
winterlover -
At this time, the maximum duration for downloading clips from the subscriber portal is 3 minutes. The feature was designed with being able to archive specific motion events, such as when a break-in happens and files need to be archived.
I will elevate your idea to improve this feature to the product team!
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winterlover
Frequent Visitor
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7 Messages
2 y ago
yeah took me a minute to understand that comparing times and activity i agree with how it's setup but i think there should be a second mode to bulk download by day. also being able to savew the activity report every 30days would be cool.
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