winterlover's profile

Frequent Visitor

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7 Messages

Mon, Sep 16, 2019 4:00 PM

how can i bulk download my video or make videos hours long as i only see option to make 3minute tops

the xfinity clips are in 3minute intervuals if i wanted to download a whole day id spend half the day clicking download. isnt there a better way i can backup everything from my 24;7 camera or mirror what the camera sees or cloud so i can keep the video stored on my computer or upload it to my google storage

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Responses

Accepted Solution

Official Employee

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407 Messages

2 y ago

winterlover -

 

At this time, the maximum duration for downloading clips from the subscriber portal is 3 minutes.  The feature was designed with being able to archive specific motion events, such as when a break-in happens and files need to be archived.

 

I will elevate your idea to improve this feature to the product team!

 

 

Frequent Visitor

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7 Messages

2 y ago

yeah took me a minute to understand that comparing times and activity i agree with how it's setup but i think there should be a second mode to bulk download by day. also being able to savew the activity report every 30days would be cool.

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