Thursday, August 3rd, 2023 10:12 PM


Home Touchscreen weather

I no longer have the Home product, but still have all my equipment. My touchscreen no longer shows the weather. Is there a way to get that back? I am confirmed connected to my wifi, have reset the touchscreen multiple times and rebooted multiple times.

Official Employee


1.1K Messages

9 months ago

Hello @user_1fdc76, thanks for reaching out for help with your Xifnity Home Equipment. 

Typically, after Xfinity Home services have been discontinued, for any reason, most of the equipment is yours to keep. Things like cameras, sensors, locks etc. do not need to be returned. However, the touchscreen is the one product that should be returned to avoid unreturned equipment fees.

Just to make sure we are all on the same page, are you referring to the touchscreen that links/monitors all of your Xfinity Home equipment? 

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