Visitor
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2 Messages
Home security
How do I know if my order went through or not I was online for hours last night and again now and every time I purchase home security system I get to check out and it goes back to the beginning frustrated
Visitor
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2 Messages
How do I know if my order went through or not I was online for hours last night and again now and every time I purchase home security system I get to check out and it goes back to the beginning frustrated
XfinityThomasA
Official Employee
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2.5K Messages
3 years ago
Hi there, @user_78b1f1! Thank you for your feedback and for using the self-service options available. I think I would feel that same way too if that happened to me. You have reached the right place for help! You'll receive an email confirmation for the order shortly after it's been placed which will confirm you're good to go. Please let us know if this info helps and if further assistance is needed. We can help with orders and want to make this part of the process simple and easy from here on out.
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