Visitor
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1 Message
home security touch screen
I recently an email advising that I need to order a power adapter to convert our touch screen from 3g to 4g is this correct and from Xfinity
Visitor
•
1 Message
I recently an email advising that I need to order a power adapter to convert our touch screen from 3g to 4g is this correct and from Xfinity
XfinityLuis
Official Employee
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471 Messages
9 m ago
Hi, @user_31c617. We are always doing everything we can to make sure you have the most up-to-date equipment, so I really appreciate you bringing this to our attention. In order to ensure that we provide you with the most accurate information possible, we would like to take a look at your account. With that said, could you please send our team a direct message with your full name and full address so that we can assist you further?
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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