U

Visitor

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1 Message

Wed, Dec 15, 2021 8:56 PM

Closed

home security touch screen

I recently an email advising that I need to order a power adapter to convert our touch screen from 3g to 4g is this correct and from Xfinity

Official Employee

 • 

471 Messages

9 m ago

Hi, @user_31c617. We are always doing everything we can to make sure you have the most up-to-date equipment, so I really appreciate you bringing this to our attention. In order to ensure that we provide you with the most accurate information possible, we would like to take a look at your account. With that said, could you please send our team a direct message with your full name and full address so that we can assist you further?

 

To send a "Peer to peer" ("Private") message:
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• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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