Visitor
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1 Message
Home security camera
So I’m wondering if I add someone as a secondary user will suggest have access to view the Amanda but not delete footage or will the secondary have the abilities to edit or delete video footage off my camera?
Visitor
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1 Message
So I’m wondering if I add someone as a secondary user will suggest have access to view the Amanda but not delete footage or will the secondary have the abilities to edit or delete video footage off my camera?
CCMichelle
Problem Solver
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788 Messages
2 years ago
When you add an authorized user to your account you have multiple role options for the person authorized. You can set the level that you would like the authorized user to be at. More specific details and information on those roles can be found here through this link https://comca.st/3y2WHyS;
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XfinityBecker
Official Employee
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498 Messages
2 years ago
To add to XfinityMichelle's answer - we do not currently offer the ability to edit or delete videos saved as part of 24/7 Video, regardless of role - so there is no risk there.
The most a user would be able to do would be to turn off recording. Turning recording off also hides saved video from view in our apps, but turning recording back on will restore access. Video is automatically deleted from our servers after 7 days for most customers.
I hope that helps!
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