New Poster
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4 Messages
Home security App
Our home security app isn't working on our Samsung S25 Ultra and S26 Ultra while we're traveling in Mexico! We've reinstalled it, but it's still the only app acting up. Customer service has been unhelpful for two days now. 😩 #Travel #TechSupport #AppTrouble
XfinityChristy
Official Employee
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2.8K Messages
6 hours ago
@Storm32301 Hello and thank you for reaching out via our Xfinity Community Forums. Are you getting any sort of error message with that screen?
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