Visitor
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1 Message
Home router with aosu security camera
Just got a AOSU wireless security cameras, but homebase will not connect to phone app while connected this xfinity router, do I need to change settings on router to make it work?
Visitor
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1 Message
Just got a AOSU wireless security cameras, but homebase will not connect to phone app while connected this xfinity router, do I need to change settings on router to make it work?
XfinityEricB
Official Employee
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2.2K Messages
2 years ago
Hello @Crazyvato, and thank you for reaching out to us here for help with your connection issue. Have you had a chance to reach out to the manufacturer to see if you did need to adjust some settings on our gateway to get the device to work? We can certainly help there, but we don't know much about the device to know what would need to be done for the problem you are running into.
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Mntngr1
1 Message
2 years ago
@Crazyvato did you have any luck? Just moved to a new state where I now have xfinity and can no longer get my mine to connect.
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