Have to say that I'm really disappointed with Xfinity security camers :(
I recently became an Xfinity Home customer. After talking with the sales rep, I decided to purchase 4 cameras to add to the home system. So far, these cameras have been a disappointment. First, it seems like these were made for Xfinity by Arlo, since this camera is not listed on Arlo's website. Why couldn't Xfinity have made these cameras with longer cords? 3 out of the 4 had to have cable extension to make it to its power source! A 50 foot cord for each camera would have not have been out of the question and made the install look much better. Second, the camera itself seems outdated. The resolution is only in the 700s. With other cameras that are the same price, resolution is above 1000. Why did Xfinity go with such a cheap model? Finally, it seems that this camera and the home controller are not very compatible. I'm always getting "Cannot connect to cameras" messages on my controller AND some of my cloud coverage is not even viewable or saveable with the screen showing "Camera Error". Seems like Xfinity would have these bugs ironed out. Before anyone says "Have the techs come out", we have. The modem has been changed out once, controller changed out twice. These cameras have proven to be inadequate for a home security system.