Visitor
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1 Message
Hacked
same issue here and it [Edited: Language] ..indoor camera is placed on my patio near my entry door to capture traffic. But it’s sickening and weird that it only captures motion of my kids and my brother coming and going. But when it’s me it doesn’t capture my motion, none of my neighbors motion and not even the pets. This is so predatory and disgusting to continuously watch and pry into peoples lives. Even having a paid subscription for a VPN I’m still getting hacked. Some days my camera feed will give me an error sign around 5:45pm-6:45pm saying no data and the camera will be blurred. There has even been instances where the infared light will glare and blink and I wouldn’t be able to see any feed. It would go black saying no data recorded, And all Xfinity representatives say is …”sorry your experiencing this maybe you can get a new camera “I did” maybe you should reset your password to a stronger one “I [Edited: Language] did” thanks to all of you sickening, perverted hackers who have no kids, no family, no life to sit behind a computer screen monitoring peoples lives listening to their personal information regarding bills, credit card information, etc. thank you to all of the Indian Hackers, the African Hackers, The Asian Hackers and the disgusting hackers in my neighborhood. Go get a [Edited: Language] life and stop monitoring people’s lives. I’m [Edited: "Personal Information"],
XfinityRoberto
Official Employee
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2K Messages
8 days ago
Hi there and welcome to Comcast. I am sorry to hear about your recent experience with our cameras. Have you contacted our CSA team in regards the hacking that is occurring?
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