False Alarms and Open/Close Notifications
We are getting Open/Close notification, and false alarms when armed, when there is no change in any doors or windows. This has been happening since the system was put in three months ago with a take-over of our old wired system. The old system never did this. It is also very random and seems to happen in batches.
Yesterday, I was standing in our kitchen and was notified the door next to me was opened and closed several times within a minute. The door was securely shut.
This is so burdensome now that we disable all zone at night and not arm the alarm. In other words, completely pointless to the intent. And chat assistants are worthless in helping. I can’t even get a service appointment.