Hello, @user_wxeuzd. I appreciate you making us aware of this error message you're getting when attempting to set your alarm. I'm more than happy to help figure out a solution to this problem with you.
Please visit this link to learn about the basic troubleshooting steps that have been known to help resolve issues reported with the touchscreen https://www.xfinity.com/support/articles/xh-offline.
XfinityRaul
Official Employee
•
3.1K Messages
3 years ago
Hello, @user_wxeuzd. I appreciate you making us aware of this error message you're getting when attempting to set your alarm. I'm more than happy to help figure out a solution to this problem with you.
Please visit this link to learn about the basic troubleshooting steps that have been known to help resolve issues reported with the touchscreen https://www.xfinity.com/support/articles/xh-offline.
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