S

Visitor

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1 Message

Mon, Nov 1, 2021 5:11 PM

Closed

End home security services

Cameras are not clear enough

XfinityJodie

Official Employee

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596 Messages

7 m ago

@SM67241 Hi there! Sorry to learn about the camera issues. We can look into this for you.

Please select the chat icon in the top right-hand corner. Then search for Xfinity Support. Please make sure to provide your full name and service address.

Official Employee

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8 Messages

7 m ago

Hi @SM67241 ,

I work on our home security products here at Xfinity.  We're working on a number of improvements to our camera video experience, and I'd love to hear more about your experiences with our cameras.   Would you be OK if I shot you a direct message to chat more?  It would really help us improve our WiFi for all of our customers.  

Randall

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