@SM67241 Hi there! Sorry to learn about the camera issues. We can look into this for you.
Please select the chat icon in the top right-hand corner. Then search for Xfinity Support. Please make sure to provide your full name and service address.
I work on our home security products here at Xfinity. We're working on a number of improvements to our camera video experience, and I'd love to hear more about your experiences with our cameras. Would you be OK if I shot you a direct message to chat more? It would really help us improve our WiFi for all of our customers.
XfinityJodie
Official Employee
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596 Messages
7 m ago
@SM67241 Hi there! Sorry to learn about the camera issues. We can look into this for you.
Please select the chat icon in the top right-hand corner. Then search for Xfinity Support. Please make sure to provide your full name and service address.
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XfinityRandall
Official Employee
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8 Messages
7 m ago
Hi @SM67241 ,
I work on our home security products here at Xfinity. We're working on a number of improvements to our camera video experience, and I'd love to hear more about your experiences with our cameras. Would you be OK if I shot you a direct message to chat more? It would really help us improve our WiFi for all of our customers.
Randall
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