Visitor
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1 Message
Door sensors require battery replacement in a week!!!
I've had first motion sensors and now door sensors that are chewing through batteries in a seek. They came and replaced the problem motion sensor and now I have 3 door sensors, all of which are going through batteries in days or weeks. I'm about ready to have the system removed this is such a pain in the butt. I've had some of these components since we moved to this house 14 years ago and it seems the whole system needs to be replaced.
XfinityJeffB
Official Employee
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399 Messages
9 hours ago
Hello user_ldo0qc, thank you for posting here in our Xfinity Community forum. We are here for you, and happy to assist. Based on the information you have provided, I am assuming your equip is rented or leased (14 years ago, we did not offer the equipment to be purchased. Now it is only purchased. We can see about equipment replacement, but at this point, it is also possible that a new plan and new equipment might be better for you from an updated equipment and money saving standpoint.
Did I miss anything from your original post? If so, please let me know, as I want to help you.
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