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1 Message
09/21/2026 7:41 PM
Changed the battery...snapped the covering in place and it's saying tampered
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Official Employee
1.5K Messages
3 hours ago
Good afternoon @user_ptk6tu. If you head over to https://www.xfinity.com/support/articles/installing-door-window-sensor, it will provide the steps you can take to help clear that tampered message. Let us know if you run into any issues.
XfinityRaf
Official Employee
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1.5K Messages
3 hours ago
Good afternoon @user_ptk6tu. If you head over to https://www.xfinity.com/support/articles/installing-door-window-sensor, it will provide the steps you can take to help clear that tampered message. Let us know if you run into any issues.
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