Visitor
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4 Messages
Door sensor reports incorrectly since camera installed
My back door sensor read correctly when installed. Once the outside camera was installed, it reads closed when open about 2 inches, and open when closed. None of the posted help addresses this
XfinityEva
Official Employee
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694 Messages
2 months ago
@user_279dc2 Thank you for visiting Xfinity Community Forums for help with your new sensor. Are you still having issues at this time? If so, are you seeing an error on the app?
Does it appear the sensor has moved (or become loose) from its original installation?
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