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Homerec130
Rousing Reactor
Much Appreciation
Expressive Exchange

Contributor

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77 Messages

Thursday, December 16th, 2021 9:20 PM

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Disposal of Power Adapter

Just got the new and improved power adapter for my Xfinity Home system. Nothing in the box says what to do with the old one once I swap them out. Ideas?

TIA,

Homer

Question

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Updated 

4 years ago

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Accepted Solution

XfinityBecker

Official Employee

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526 Messages

4 years ago

Homerrec130 -

I'm glad you received your new adapter!  We did address this and a few other questions in this article:  Touchscreen Power Adapter FAQ

What do I do with the old adapter?
Once you've successfully installed the new adapter, the old adapter is no longer required. Please do not dispose of the old adapter in the trash. Check with your local waste carrier or your municipality to learn where it can be recycled.

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Homerec130

Contributor

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77 Messages

@XfinityBecker

Thank you. I find it interesting as my adapter did not come with any instructions. It had the inner box with the adapter, and nothing else. Someone at the manufacturer missed it.

Homer

4 years ago

0

XfinityBecker

Official Employee

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526 Messages

My apologies Homer!  I'm glad you reached out to us on this forum.  I'll make sure the proper team is aware of the fact that you were missing documentation to hopefully keep this from happening to anyone else.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 years ago

user_2c33bf

Visitor

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1 Message

How do I access the touchscreen to disconnect or connect the cord? 

4 years ago

0

CCDaryl

Problem Solver

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828 Messages

@user_2c33bf

 

 

Please check out this link on reconnecting your Touchscreen to the internet: https://comca.st/3vvkWUc

 

I no longer work for Comcast.

4 years ago

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