U

Visitor

 • 

1 Message

Wed, Mar 23, 2022 10:15 AM

Closed

Deleted Xfinity Home Camera Videos

How do I recover recently deleted camera videos from Xfinity Home

EG

Expert

 • 

95.8K Messages

6 m ago

The concern is not "Community Center" help related. Thread moved here to the proper help section for assistance. 

Official Employee

 • 

648 Messages

6 m ago

Greetings, @user_debb2e! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues recovering your deleted camera video, but you have definitely come to the right place for assistance.

 

Can you tell me a little more about how your videos were being saved? If you have 24/7 Video Recording, your video is automatically saved for up to 7 days on a rolling basis, but if you transferred or downloaded video clips to a mobile device or PC, then you may need to refer to the recovery options for that particular device. You can find more details about available recording options here: https://comca.st/3tDDke0

forum icon

New to the Community?

Start Here