Visitor
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2 Messages
Damaged wire
While attempting to drill a hole in the wall, the drill accidentally caught the exterior cable causing damage on the wire. Can I please have tech over for a repair.
Visitor
•
2 Messages
While attempting to drill a hole in the wall, the drill accidentally caught the exterior cable causing damage on the wire. Can I please have tech over for a repair.
sailorbear510
Contributor
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85 Messages
10 hours ago
You can chat with the Xfinity Agent. Just tell the bot that whatever it proposes does not solve the issue and that you need a tech out. There are service charges to send a tech out for issues caused by the end user that Xfinity is not to blame for.
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