Visitor
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9 Messages
Connecting Xfinity Camera to Home app
I just got the Indoor HD camera and have successfully connected via the Xfinity app. I think I also need to connect the camera to the Home app and I've tried that and it's not connecting. I deleted the device on the Xfinity app and still unsuccessful in connecting via the Home app. Any suggestions.
XfinityMarcus
Official Employee
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1.9K Messages
5 months ago
randy1264 thank you for using the Xfinity Community Forums page to reach out today. We would be happy to assist you with your new camera setup. Are you getting any error messages when attempting to connect via the home app?
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user_oze89m
Visitor
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2 Messages
22 hours ago
Same problem here. Did you ever figure out the solution? I am not getting an error message, just that the HOME app isn't detecting the camera, even when I hold my phone close to the power adapter and also when I try to QR code. Nothing works.
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