U

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8 Messages

Tuesday, June 6th, 2023 11:40 PM

Closed

Changed window sensor battery

Receivd low battery warning on window sensor.  Removed battery, put back in after 5 mins.  May have inadvertantly touched sensor and reset sensor.  Now no connection to touchpad.  How to re-pair sensor??

Contributor

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250 Messages

9 months ago

Hi @user_197d13 Thank you for taking the time to reach out to us through Xfinity forums! Oh no! Not to worry though! You can pair a sensor by following these steps. Just as a heads-up you may need to delete the current sensor then re add it.

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