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Monday, September 30th, 2024 5:58 PM

Cannot clear tamper aERM after battery replacement.

I replaced the battery on my Xfinity motion detector but I cannot clear the tamper alert notice.

Official Employee

 • 

1.2K Messages

6 days ago

 

smiths1223 Good afternoon! Thank you for reaching out to our Community Forums Team for assistance with your Xfinity Home motion sensor. Having your motion sensor working properly is definitely important. Let's take a look, and see if you can get back up and running properly. Have you tried to reset your motion sensor? Here are the instrustions, just in case.
 
https://www.xfinity.com/support/articles/reset-xhs1-ty-motion-sensor 

 

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