Cancel my account

user_5a0bp0 Thank you for reaching out! We would be more than happy to get you pointed in the right direction! If you're looking to move your Xfinity service across state lines, you will need to confirm your new address is in an Xfinity service area, then cancel your current regional account, return your old equipment, and set up a brand-new account for your new location. Have you been able to check to see if Xfinity is available at your new location?