Visitor

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1 Message

Sunday, October 26th, 2025

Cancel my account

I am moving and need to cancel my account 

Oldest First
Selected Oldest First

Expert

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114.2K Messages

2 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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418 Messages

1 hour ago

Greetings, user_akmuax! Thanks for reaching out to us with your cancellation request. Congratulations on your new move! We will be more than happy to assist you with this request. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. 
 

 

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