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10/10/2026 12:19 AM

Can I reboot my gateway from my phone away from home?

2 of my cameras are off line for some reason. Can I reboot or restart my Gateway from my phone away from my house?

Oldest First
Selected Oldest First

Official Employee

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2.8K Messages

2 days ago

Thanks for meeting us here in our community for assistance with your services, @user_x0kcy0. You've reached the right team for assistance.

 

Yes, you can troubleshoot your Gateway and your cameras in your Xfinity app. Here: https://www.xfinity.com/support/articles/camera-troubleshooting is a helpful article that will assist with troubleshooting your cameras. Let us know how it goes. 

(edited)

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