Visitor
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4 Messages
Camera
On June 24th, someone started talking to us through our living room camera. I called at 7pm to get help and was transferred 9 times and was told by Jack that no one has the tools to help me. He claimed that he had never heard of this. I am paying for home security and no one can help me
XfinityChelseaB
Official Employee
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988 Messages
1 year ago
Hello @user_691bec, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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