Visitor
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1 Message
Camera
The light is blue on my camera a steady blue but when I look at my phone all it showing is a circle with three blinking dots in it what do I do
Visitor
•
1 Message
The light is blue on my camera a steady blue but when I look at my phone all it showing is a circle with three blinking dots in it what do I do
XfinityBillie
Official Employee
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3.3K Messages
3 years ago
@user_b6374f Thank you for taking the time to reach out to us here on our Xfinity Forums! I'm truly sorry to hear that you are having difficulty in viewing your camera from your phone. I'd like to look into this further with yo to see how we can resolve it. I know how much it helps my peace of mind to be able to check my cameras when I'm not at home and I definitely want the same for you! Please send us a DM to "Xfinity Support" with your full name and address.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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EG
Expert
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110.3K Messages
3 years ago
Concern moved here to this help section for assistance
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