Hi user_ab01c4, thank you for reaching out to us here with this concern. We would be happy to help you with getting your camera up and running, security is our #1 priority and we want you and your family to feel safe knowing that you have a reliable system. To help me understand your problem, can you tell me if the camera is completely offline or are you havign trouble seeing the feed while away from home?
XfinityAmir
Official Employee
•
6.6K Messages
15 d ago
Hi user_ab01c4, thank you for reaching out to us here with this concern. We would be happy to help you with getting your camera up and running, security is our #1 priority and we want you and your family to feel safe knowing that you have a reliable system. To help me understand your problem, can you tell me if the camera is completely offline or are you havign trouble seeing the feed while away from home?
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