jndhomesecurity's profile

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Thu, Sep 24, 2020 10:00 AM

Camera Power Adapter

I have an xfinity camera, and the adapter lets off a horrible high pitched noise when plugged into the wall.  Does anyone else have this issue?  I have had two different electricans come to my house to check the outlet for safety concerns, and both assured me there are no issues with the outlet itself.  





Official Employee


406 Messages

8 m ago

jndhomesecurity -

The power adapters for our cameras should be pretty quiet. Out of curiosity, are you able to plug the camera in to a different outlet (even if temporarily with an extension cord) to see if the issue occurs at both outlets?

If you've ruled the outlet out as an issue give us a call to see if we can have have a tech come out or ship you new equipment - we may need to swap out that adapter for you.
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