Hi, @user_96c256. Thank you for taking the time to reach out to us via our Forums Page. In regard to the issue with your camera. Did you reset the camera by pressing and holding the gray button on the back of the camera for 10 seconds?
i did. And it was suggested to reset the power supply to. So now one camera has no light and another has a light but its not blinking like its auppose to
We will want to troubleshoot your camera further to resolve this. To work with us privately on this, please send me a private message with your first and last name, as well as complete service address to "Xfinity Support". To do so, click on the chat icon located at the top right of this forums page.
Click "Sign In" if necessary
Click the "Direct Messaging" icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
CCLuis
Problem Solver
•
493 Messages
3 years ago
Hi, @user_96c256. Thank you for taking the time to reach out to us via our Forums Page. In regard to the issue with your camera. Did you reset the camera by pressing and holding the gray button on the back of the camera for 10 seconds?
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