U

Visitor

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1 Message

Tue, Oct 5, 2021 2:33 AM

Closed

Camera cord

My cord was damaged, is there a way to fix it? Or do I have to purchase a whole new camera???

Official Employee

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87 Messages

8 m ago

Hello @user_065c00! Thanks for posting to the Xfinity Help & Support Forum. That's a great question. Unfortunately, we don't sell additional power cords. In a situation like this, we would need to get a tech out because they do have additional equipment and cords handy. I'd be happy to help you get a tech scheduled, if you haven't already.

Can you send a direct message with your first and last name and service address? To send a direct message click the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad icon and enter "Xfinity Support" in the "To" section of the chat.

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