Regular Visitor
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3 Messages
Camera activation
I’m tryin to activate an additional camera. Have gone through reset of camera, ac adapter and security router. Regardless of what I try, the camera light stays solid blue. Need help.
Regular Visitor
•
3 Messages
I’m tryin to activate an additional camera. Have gone through reset of camera, ac adapter and security router. Regardless of what I try, the camera light stays solid blue. Need help.
skyfox23
Contributor
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53 Messages
3 years ago
Have you tried to delete your camera, reboot your network, waiting for network to fully come back, then re-pairing the camera?
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XfinityGabriel
Official Employee
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2.7K Messages
3 years ago
Hi, @Wlewnka! How are you today? Thank you for taking the time to visit XFINITY for help with activating that additional camera. I am someone who needs my cameras working for my home security, so I understand the importance of getting that camera working. I am sorry to learn about this experience. Are you still needing help today?
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