Wlewnka's profile

Regular Visitor

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3 Messages

Fri, Jul 8, 2022 4:52 PM

Camera activation

I’m tryin to activate an additional camera. Have gone through reset of camera, ac adapter and security router. Regardless of what I try, the camera light stays solid blue. Need help. 

skyfox23

Contributor

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40 Messages

1 m ago

Have you tried to delete your camera, reboot your network, waiting for network to fully come back, then re-pairing the camera? 

Official Employee

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671 Messages

1 m ago

Hi, @Wlewnka! How are you today? Thank you for taking the time to visit XFINITY for help with activating that additional camera. I am someone who needs my cameras working for my home security, so I understand the importance of getting that camera working. I am sorry to learn about this experience. Are you still needing help today? 

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