Camera 4 settings may not have been updated

Question

I keep getting this message at the bottom of the camera screen when I check my cameras on the security tab of the xfinty app. I have no recollection of ever updating any of my cameras or how I would do it manually . I rebooted camera 4 but i continue to the this message. It’s the X3 indoor camera and we like it a lot. Any help would be appreciated. Thank you

XfinityGabriel · Answer

Lkpolo, Hi there! Thanks for taking the time to reach out. As someone who depends on my home security cameras to work correctly, I can understand the concern with getting that message notification at the bottom of the camera screen. You've reached the right place. Our team of experts are happy to help over social media. Just to confirm, you are not getting this message on multiple cameras and just camera 4. Does this sound correct? Can you also tell us if you checked to see if you have the latest version of the Xfinity app?

Devices and Equipment

Lkpolo

Camera 4 settings may not have been updated

XfinityGabriel

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