Box will not Tue. On

user_tcg9ay, Hi there! Thanks for reaching out. I am happy to hear about the boxes that came back on. Let's get you a new box for the one that didn't. We can help. To get started, please send me a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.