Visitor
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2 Messages
Beeping and "tampered" messages
I continue to get a "Tampered" message for my Front Door even after I have done everything suggested online and in my previous chats. Also, the touchscreen randomly beeps.
Visitor
•
2 Messages
I continue to get a "Tampered" message for my Front Door even after I have done everything suggested online and in my previous chats. Also, the touchscreen randomly beeps.
XfinityAdrienne
Official Employee
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1.8K Messages
9 hours ago
Hey there, @user_r8vlce! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with your sensor and touchscreen. I do appreciate you sharing the troubleshooting steps that you were able to attempt to complete online. Can you please send us a DM to get started to further dive into the account?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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