Tralynn222's profile

Regular Visitor

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1 Message

Wednesday, February 5th, 2025 11:01 AM

Battery inside my panel is low

The battery inside my panel is low.  Where can I purchase a new one?

Official Employee

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1.3K Messages

8 days ago

Hello Tralynn222. Thanks for reaching out to us for help with replacing the batter in your home security device. The batteries are easy to replace, and you can purchase them at many local stores or online. 

You can visit https://www.xfinity.com/support/articles/xh-device-battery-replacement for help with guidance replacing the batteries and the type of batteries needed for the equipment. 

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