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Tuesday, September 26th, 2023 3:33 PM
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My camera in back of house is plugged in but it is offline
Responses
Official Employee
•
1.2K Messages
9 months ago
Hi there and welcome to Comcast. @user_327e52, you are in the right place and I am happy to assist you today. What color is the light on the plug in of the camera? Here is a link that you can have to troubleshoot the issue https://www.xfinity.com/support/articles/camera-troubleshooting.
XfinityRoberto
Official Employee
•
1.2K Messages
9 months ago
Hi there and welcome to Comcast. @user_327e52, you are in the right place and I am happy to assist you today. What color is the light on the plug in of the camera? Here is a link that you can have to troubleshoot the issue https://www.xfinity.com/support/articles/camera-troubleshooting.
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