Attachment to new door frame

Thanks for posting on our community forums, nikLA_w5. We'd be happy to help! Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

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• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

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• Press Enter to send it

 

For an example of how to send us a direct message, check out this link:

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514