New Poster
•
3 Messages
Alarm was triggered but no alarm sounded
Hello, our alarm went off last week, but there was no sound. A call came in to check. How do we get the alarm to sound when triggered? I saw a post but what device needs batteries?
New Poster
•
3 Messages
Hello, our alarm went off last week, but there was no sound. A call came in to check. How do we get the alarm to sound when triggered? I saw a post but what device needs batteries?
XfinityThomasB
Official Employee
•
1.1K Messages
4 months ago
Hello rgalvantx
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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